Best Practices for Notifying Clients
The Most Effective Way To Notify Your Clients About BOI Reporting
These six best practices are the most effective strategies we’ve seen from the nearly 200 accounting firms we work with. They ensure your clients are informed about the new reporting requirement, take action to file on time, and minimize the number of questions you are asked.
1. Send Individual Emails
Individual emails are more effective than mass blasts. Clients are more likely to read and act when emails are sent individually, as mass emails often get ignored.
2. Use a Proven Email Template
Nearly 200 firms have found the email template Joseph & Bryant provides to be the most effective for informing clients and prompting action. Unclear and confusing emails only put more stress on your clients and lead to more questions for your firm.
3. Follow Up With Clients Who Haven’t Filed
Send reminder emails and follow up with clients who haven’t filed yet. Many accountants report that clients are very appreciative and thankful for friendly reminders after the initial email. Reconciling with the filing record Joseph & Bryant provides makes follow-up easy.
4. Have Clients Confirm They Filed
Ask clients to confirm once they’ve filed their BOI report. This ensures no client is overlooked and prevents any finger-pointing in the future if a client is penalized for not filing.
5. Notify Clients ASAP
Clients need time to gather ownership details and complete their report. With the deadline fast approaching, early notification helps avoid putting unnecessary stress on clients.
6. Make Every Client Aware
Ensure all clients are informed about the BOI filing requirement. Many clients remain unaware and rely on their accounting firm to notify them.